Versión para impresión

TODAS

C

Charger

A charger and cable.

An accessory you plug into your device when the battery is low.

E

Error Message

An error message on a phone

A message that appears on the screen to say that something has gone wrong, or an issue has occurred while using a device or an app.

I

Information Gathering

Research Tools

Collecting details and facts about the problem you are experiencing with your device.

P

Process of Elimination

A process map.

A technique used in technology troubleshooting to identify and resolve issues by narrowing down the possible causes.

R

Restart

An arrow around a power button.

To turn a device off and then turn it back on again. 

S

Software Update

An internet window with a refresh wheel.

An improvement or fix for a software program.

Surge Protector

A power strip.

A charging accessory designed to protect electrical devices from power surges. Also known as a power strip.

W

WiFi

Wi-Fi symbol.

Technology that allows devices to connect to the internet without using cables or wires.